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		Angelini Antonella, Sustainable tourism and Albergo Diffuso. A customer experience assessment
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			Proceedings of 24th Excellence in Services International Conference Salerno (Italy) | 2-3 September 2021 Alfarsi Ali, Zhuohua Qu: Impact of Change Management on Organisational Excellence in UAE Public Service Organisations Barile Sergio, Ciasullo…
The 24th Excellence in Services International Conference September 2 and 3, 2021 University of SalernoSalerno, Italy Founded by the University of Toulon and the University of Verona in 1998 as…
Dear users, we have decided to open this forum on our website which is a think-tank dedicated to the analysis of the present COVID crisis, to its origins, manifestations, consequences,…