Proceedings of 19th Toulon-Verona Conference on “Excellence in Services” University of Huelva | 5-6 September 2016 Index Empowering patients by empowering health care organizations: a comparative study Carmela Annarumma, Rocco Palumbo,…
September 7-8, 2017 University of Verona, Verona (Italy) Scope of the Conference Academics, researchers, managers, administrators, support staff in the areas of focus of the Conference have submited theoretical…
August 30 and 31, 2018 CNAM, Paris (France) Welcome to the 21st Excellence in Services International Conference! Known in the past as Toulon-Verona Conference, the Conference was rebranded in 2017 for…
Proceedings of 20th Excellence in Services International Conference University of Verona| 6-7 September 2017 Index Value co-creation in the video game industry Graziano Abrate, Anna Menozzi The consumer experience of aesthetic…
