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Known in the past as Toulon-Verona Conference, it changed its name in 2017 to Excellence in Services International Conference (EISIC) to highlight Excellence in Services as the particular field of…
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The Toulon-Verona Conference is the longest running conference without interruption on Excellence in Services. The Conference was rebranded in 2017 in Excellence in Services International Conference (EISIC) for its 20th anniversary…
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T.Q.M. FOR UNIVERSITIES: CAN WE PRACTICE WHAT WE PREACH? Joseph Raanan Dean, Business School, College of Management – Academic Studies, Tel-Aviv E-mail: yraanan@colman.ac.il ABSTRACT The issue of T.Q.M. for…