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Proceedings of 17th Toulon-Verona Conference on “Excellence in Services” Johon Moores University in Liverpool  |  28-29 August 2014   Index Empowering patients by empowering health care organizations: a comparative study Carmela…

Proceedings of 19th Toulon-Verona Conference on “Excellence in Services” University of Huelva  |  5-6 September 2016   Index Empowering patients by empowering health care organizations: a comparative study Carmela Annarumma, Rocco Palumbo,…

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