{"id":2531,"date":"2023-11-15T14:44:23","date_gmt":"2023-11-15T13:44:23","guid":{"rendered":"https:\/\/sites.les.univr.it\/eisic\/?p=2531"},"modified":"2023-11-15T14:44:23","modified_gmt":"2023-11-15T13:44:23","slug":"wojciech-marek-kwiatkowski-upsetting-clients-to-keep-them-satisfied-the-paradox-of-service-delivery-in-a-specialised-it-consultancy","status":"publish","type":"post","link":"https:\/\/sites.les.univr.it\/eisic\/archives\/2531","title":{"rendered":"Wojciech Marek Kwiatkowski: Upsetting clients to keep them satisfied \u2013 the paradox of service delivery in a specialised IT consultancy"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/sites.les.univr.it\/eisic\/wp-content\/uploads\/2023\/11\/KWIATKOWSKI.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"Incorporamento di KWIATKOWSKI.\"><\/object><a id=\"wp-block-file--media-bb278f0d-8f43-46b7-9687-7d0f1a090bfb\" href=\"https:\/\/sites.les.univr.it\/eisic\/wp-content\/uploads\/2023\/11\/KWIATKOWSKI.pdf\">KWIATKOWSKI<\/a><a href=\"https:\/\/sites.les.univr.it\/eisic\/wp-content\/uploads\/2023\/11\/KWIATKOWSKI.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-bb278f0d-8f43-46b7-9687-7d0f1a090bfb\">Download<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-2531","post","type-post","status-publish","format-standard","hentry","category-conference"],"_links":{"self":[{"href":"https:\/\/sites.les.univr.it\/eisic\/wp-json\/wp\/v2\/posts\/2531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.les.univr.it\/eisic\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.les.univr.it\/eisic\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.les.univr.it\/eisic\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.les.univr.it\/eisic\/wp-json\/wp\/v2\/comments?post=2531"}],"version-history":[{"count":1,"href":"https:\/\/sites.les.univr.it\/eisic\/wp-json\/wp\/v2\/posts\/2531\/revisions"}],"predecessor-version":[{"id":2533,"href":"https:\/\/sites.les.univr.it\/eisic\/wp-json\/wp\/v2\/posts\/2531\/revisions\/2533"}],"wp:attachment":[{"href":"https:\/\/sites.les.univr.it\/eisic\/wp-json\/wp\/v2\/media?parent=2531"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.les.univr.it\/eisic\/wp-json\/wp\/v2\/categories?post=2531"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.les.univr.it\/eisic\/wp-json\/wp\/v2\/tags?post=2531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}